Voice Layer
Real-time voice ordering
Customers hold to talk and order naturally. Powered by Gemini Live with low-latency WebSocket sessions.
Join +1000 scaling businesses
Conversation That
Never Sleep
Make every customer interaction faster, smarter, and more natural with conversations powered by your business knowledge.
About Us
Lorescale helps businesses deliver smarter customer experiences with AI-powered voice and chat. Our platform provides instant, natural conversations that answer questions, guide customers, and automate routine interactions—24/7. Easy to deploy and simple to manage, Lorescale enables organizations to improve service, reduce repetitive work, and stay available whenever customers need them.
Product preview
Immersive voice up front
Dashboard You Control
Lore pairs natural voice interactions with
a full business dashboard for AI rules, Knowledge, orders and analytics.
Customer app
Natural voice ordering
Customers hold the mic and talk to your AI cashier — no app download required.
- Works in any mobile browser — no install or account needed
- Live avatar greets guests and guides them through the order
- Voice transcript appears on screen so customers can follow along
- Mic, menu, and basket controls stay within thumb reach on kiosk
display.lorescale.com/your-store
Lorescale · Live
Basket · 2
Lorescale
Hi! What can I get started for you today?
Capabilities
Everything You Need to Run Voice CommerceFrom First Hello to Payment
Trigger
Customer speaks
Process
Understand intent
Action
Update basket
3D AI avatar
A lifelike assistant greets every customer with talking animations and a premium, human feel.
Add a latte and croissant
✓Order received
✓Item added to basket
✓Payment QR shown
✓Order confirmed
✓Create customer profile
✓Order received
✓Item added to basket
✓Payment QR shown
✓Order confirmed
✓Create customer profile
Voice + visual menu
Browse the menu on screen while ordering by voice. Items fly into the basket with smooth feedback.
Task Input
AI Router
Gemini LiveSpeechVisionMenu AIGemini LiveSpeechVisionMenu AI
Merchant dashboard
Manage menu, AI knowledge, rules, orders, conversations, payment QR, and analytics in one place.
Custom appearance
Upload a background image and tune the bottom gradient to match your brand on every device.
ENID
“I'd like a latte and a croissant.”
“Saya mau kopi susu dan roti.”
Bilingual EN / ID
Switch between English and Indonesian mid-session. Perfect for local cafés and regional chains.
- Take voice orders
- Browse the menu
- Add to basket
- Confirm order
- Scan payment QR
- Switch language
- Track conversations
- Manage menu items
- Customize appearance
- Set AI rules
- View analytics
- Handle rush hour
- Upsell add-ons
- Train knowledge base
- Review orders
- Launch new locations
How it works
Launch Your Voice StoreIn Three Simple Steps
Store setup
Set Up Your Store in Minutes
Add your menu, train AI rules, upload your payment QR, and customize appearance in the Lore admin dashboard.
- Menu & AI knowledge base
- Payment QR upload
- Custom brand appearance
Store Dashboard
Menu items
AI rules
Payment QR
Share link
Give Customers a Simple URL
Give customers a simple URL like display.lorescale.com/your-store. No app download — works on any modern phone or desktop.
- No app download needed
- Works on any device
- Share via QR or link
Customer Link
display.lorescale.com/your-store
Scan or tap — no app download required.
Voice ordering
Customers Order Naturally by Voice
They talk to your AI cashier, review the basket, confirm the order, and pay by scanning your QR code.
- Natural voice conversations
- Visual menu & basket
- QR payment at checkout
Voice Order
“I'll take a latte and croissant”
Added to basket · $12.50
Payment QR readyConfirmed
Industry
Solutions Across Every Sector
Cafés & coffee
Take voice orders for lattes, pastries, and daily specials without adding counter staff during rush hour.
Retail
Help shoppers find products, check stock, and complete purchases through natural voice conversations in-store or online.
Healthcare
Patient scheduling, appointment reminders, and care coordination with clear voice guidance and secure handoffs.
E-commerce
Handle order tracking, returns, and product questions at scale — especially during peak shopping seasons.
Education
Student enrollment support, course recommendations, and campus info through voice on any device.
Finance
Account inquiries, payment status, and guided onboarding with voice flows that reduce call center load.
FAQs
Have questions?Find answers.
Have more questions?
Reach out to our friendly support team
Lore is an AI voice cashier platform for food and beverage businesses. Customers talk to a 3D avatar to browse your menu, place orders, and pay — all in the browser.
No. Customers open your store link in any modern mobile or desktop browser. Push-to-talk works without a native app install.
English and Indonesian out of the box. Language Pack adds Russian, Chinese, Uzbek, Japanese, Korean, Arabic, Thai, Vietnamese, Malay, and Turkish. Customers can switch language during a session and the AI reconnects with the new locale.
You upload your payment QR code (PayNow, DuitNow, etc.) in the admin dashboard. After confirming an order, customers scan the QR and tap "I've paid."
Yes. Upload a full-screen background image and set the bottom gradient color so the voice page matches your brand.
Sign in to the admin dashboard, set up your menu and AI rules, then share your display.lorescale.com/your-store link. Try the Sunrise Coffee demo to see it in action.